According to the Naskay blog post "AI Agents in Fintech: Tackling Credit, Compliance & Customer Experience Challenges in NYC," major processes are automated and made simpler by an AI agent in New York fintech. They use alternative data to evaluate creditworthiness, automate fraud and compliance checks, and enhance customer satisfaction using chatbots and tailored recommendations. https://naskay.in/blog/ai-agents-in-fintech-customer-experience-2025/